Retail Operations Training for Easier Store Management
Retail Mastery System: Store Operations Kit
You know how it looks. You know how your customers feel when they walk in the door. You know how your staff should be treating your customers.
Or are you shackled to your store?
There is nothing more frustrating than being at home or on vacation and wondering if the job is being done right (or at all.)
Here are tried-and-true methods for getting your store to run like a well-oiled machine and keep it running that way. Even when you're not there!
This kit will teach you:
- How to clearly and effectively set operational standards so your store always looks, feels, and behaves YOUR WAY.
- How to customize and use road-tested forms and checklists to make consistency a breeze.
- The secret weapon for effective communication with your staff that eliminates messy scraps of paper and post-it notes.
- 4 steps to unlocking excellence in your store operations.
- How to prevent quality in-store operations from deteriorating over time.
- A 7-step process for achieving your vision every day.
- A quick and easy way to balance the cash drawer.
- The quickest way to turn off a customer and how to avoid making this common error.
- 12 things you must do daily before you open your store.
- 6 steps to closing out your cash registers for the day.
- 12 ways to create a store environment that dazzles your customers.
Whether your store needs a minor tune-up or a major overhaul, these systems will help you make your store a better place to work and shop.