Your Success Is Important To Us…
Which is why we offer FREE reports and articles as well as the business building resources for sale in our Retail Success Store.
Click on the links below, or navigate the articles by topic using the right-hand navigation column!
Read these reports on-line, or print them to pass around.
Fifteen Ways To Cut Costs Of Special Events
If you are prepared to put in a little old fashioned elbow grease, you can create some really great promotions that don’t cost a fortune.
Love Your Customers...And The Money Will Follow
A simple shift in focus can bring you more success than you ever thought possible. Learn how to make the “The Big Switch.”
Why Ninety Percent of Small Business Fail
Don’t become a statistic! Take some time and think about the skills you need to acquire to become a better businessperson.
An Easter Coloring Extravaganza
If your customers are kids, or your customers HAVE kids, you’ll love this easy, fun Easter promotion.
Increase Sales and Build Loyalty with "Multiple-Purchase Programs"
One simple way to increase the number of times a customer buys from you during the year is to create "multiple-purchase programs."
You've Got to Know When to Let Them Go
This bit of advice might not be easy to take... Here’s some straight talk on problem employees.
You Win When Your Employees Play
Fun and inexpensive ways to inspire your sales staff to really SELL. Try out our favorite contests...
The Secret To Seamless Staff Communication
Another great idea for getting the best performance from your staff... communication is key!
No Train, No Gain
Let’s get straight to the point. If you’re not completely, effectively, and immediately training everyone on your staff, you’re leaving lots of money at the table.
Send A Sorry Letter
Employment candidates who are not hired (whether they were interviewed or not) deserve the courtesy and respect of a “sorry letter”. Here’s a sample “sorry letter” you can use in your own business.
Employee Appreciation: Let ‘Em Know You Care
A Tip of the Week subscriber wanted to know if we had any good ideas for a series of fun employee appreciation events. I tossed the question out to the group and this flurry of emails was the result.
Adding On Adds Up To… Bigger Sales & Better Service
Done properly, adding-on is great customer service – not a pushy sales pitch.
Those Pesky Customer Service Conundrums
Unfortunately, poor customer service runs rampant in this world. Fortunately, the solution to this conundrum and other issues you face as a store owner, can be solved...
Surefire Way to Boost Your Store's Sales
A simple and surefire way to increase your store's sales, profits and customer loyalty.
What Is "Open To Buy Planning", Anyway?
What does Open to Buy Planning mean and how can it help your business? It’s all about getting the right amount, of the right stuff, at the right time.
Trade Show Tips
Love ‘em or hate ‘em, but first take a look at a few lessons (learned the hard way) about how to get the absolute most from your next trade show.
Ten Markdown Tips - The How, What, When, Where, and Why of Markdowns
You can’t eliminate them, but you can minimize their impact on your business. Here’s how.
How To Take A WhizBang! Inventory
Learn three ways having an accurate inventory count will help you improve profits.
Top Ten Ways To Survive and Thrive
Our own version of David Letterman’s famous nightly countdown.
Twelve Resolutions To Make This Year the Best, Easiest and Most Profitable Year Ever!
12 New Year Resolutions representing the traits we all need to keep our eyes on if we want to achieve long-term, big time success.
Electronic Marketing - The Secrets the Techies Don't Tell You
How to Handle Special Orders with a Customer Call Back Form
This is a very simple system that has saved us thousands of dollars in lost sales. It’s the kind of great service that can set you apart from the mall stores and big box guys.
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By Bob and Susan Negen, WhizBang! Training
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Bob and Susan Negen
233 Washington Ave. #213
Grand Haven, MI 49417
Phone: 616-842-4237
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