If you have ordered a downloadable product, you'll get a confirmation email with instructions about how to download it to your computer. In some cases your purchase will be sent as an email attachment. If you have ordered a downloadable product and don't receive an email, please check your spam or junk mail folders- some email providers end up inadvertently sorting them into that folder.
Most downloadable products are processed immediately, however there can be a delay of up to 30 minutes before you get your confirmation email.
If you have any difficulties with your downloadable product plase don't hesitate to contact us at 1-800-842-1660.