12 Resolutions To Make This Year the Best, Easiest, and Most Profitable Retail Year Ever!
I used to chain smoke cigarettes and I used to quit often and start back up again just as often. For many years I probably only smoked 8 months a year, but I sure sucked ‘em down during those eight months.
My friends and I had a long running joke about the fact that I never quit quitting. This pattern of start / stop went on for over a dozen years, but finally on New Year’s Eve in 1998 I quit for good. Not a puff since.
Hopefully these important resolutions won’t take YOU over a decade to become habit, because these resolutions represent the traits we all need to keep our eyes on if we want to achieve long-term, big time success.
New Year’s Retail Resolution #1
I will never, ever, take my retail customers for granted.
New Year’s Retail Resolution #2
I will work exceptionally hard to establish and proactively develop relationships with all my customers. I will ask every person if they would like to be on my mailing list, and I will regularly communicate how shopping at my store will make their life better, save them money, and tell them about the many other wonderful benefits of shopping with me.
New Years Retail Resolution #3
I will be proud of my retail successes and will use them to create momentum to build an even better, more successful, more profitable retail business.
New Year’s Retail Resolution #4
I will spend more time training and coaching my retail staff.
New Year’s Retail Resolution #5
I will make a habit of catching, praising and rewarding my staff for “doing things right”.
New Year’s Retail Resolution #6
I will turn my staff into a sales machine. We will be out on the floor, talking to customers, making sure they are getting the service they deserve and helping them understand why we provide the best value in town.
New Year’s Retail Resolution #7
I will keep my windows washed, the snow shoveled, the cigarette butts picked up in the parking lot, the floors vacuumed, the fixtures neat and my counter clean. These little things make a BIG impression. I will always remember, “Retail is detail”
New Year’s Retail Resolution #8
I will manage my inventory like my business depends on it (which it does!). I will never run out of best sellers and my “dogs” will get marked down and sent down the road. I will spend time this year learning the “nuts and bolts” of how to buy properly.
New Year’s Retail Resolution #9
I will take responsibility for my part in the things that don’t work. I will not blame my staff, the economy, our government, my chamber of commerce, my trade association or the competition. I will “pack my own parachute”.
New Year’s Retail Resolution #9-A
I WILL NOT WHINE. It won’t change one doggone thing.
New Year’s Retail Resolution #10
I will constantly learn and improve. I will pay attention to what works and why. I will apply what I’ve learned to make everything I do better, easier and more profitable.
New Year’s Retail Resolution #11
I will respond to stress with action. Every time I feel stressed out, I will immediately find a way to solve the problem and act. I will do something positive.
New Year’s Retail Resolution #12
I will have fun. I will make my professional life a wonderful adventure – not always easy, but always worthwhile. Hey, if I’m going to spend at least a third of my life someplace you can bet I’m going to enjoy it!
For more information on how to turbo-charge your store, check out our bestselling book Marketing Your Retail Store in the Internet Age.
If you have any resolutions that will make your life or business better, we'd love to hear about them.
Just e-mail us at tips@whizbangtraining.com.
Good luck!
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