What Retailers Are Saying....

 Alan Salmon, Director, Furniture Solutions Group International, Valspar 
"I have NEVER given anything all "5's." I usually regard it as meaningless. But in this case it is entirely appropriate."  
 
Rick Derf, AFLAC, Grand Haven, Michigan 
"Outstanding! Every business should have come up with ideas that will increase customer satisfaction and profits!" 
   
Keith Quimby, Don's Vacuum Villa, Layton, Utah 
"Great speaker! No one can teach better than one who has "been there - done that. Bob has!"  
  
Robin Allen, Forever Books, St. Joseph, Michigan 
"Wow! Here are simple, yet powerful and effective tools that can easily and immediately be implemented in my business."  
  
Amy Garrison, Garrison Dental, Grand Haven, Michigan 
"I was able to walk away after two hours with valuable information I hadn't received after four years of college courses."
    
Bob Baldwin, President, LaSalle Bank, St. Joseph, Michigan  
"Great seminar - great content presented with lots of enthusiasm." 
  
Pam McCardle, P.R. Haig Jewelers, Rochester, Michigan
"Very enthusiastic and energetic. I was skeptical at first, but your energy and references to real life situations brought it straight to my level."  
 
Barb Balgoyen, Walters Gardens, Zeeland, Michigan
"I told my supervisors I need to hear you speak once a month to keep up my motivation. Your enthusiasm is contagious. Thank you!" 

Diana Singer, The Gift Basket Cottage, Elmsford, New York  
“Thanks, Bob, for helping me realize that it IS possible to build my sales without spending a gazillion dollars in traditional advertising. After 14 years in the gift basket business I had become complacent and stale. You have inspired me.”