Sales and Customer Service Programs

Customer Friendly Selling - How To Make The Sale Without Being Pushy

Too many retailers are afraid to sell because they don’t want to be seen as “pushy”. This workshop shows why getting out on the floor, engaging the customer, finding out what they need and selling it to them is the one of the cornerstones of great customer service. This workshop not only challenges outdated ways of looking at sales, it teaches the skills needed to create confident, customer focused salespeople.    

WhizBang! Customer Service Skills For Frontline Staff

This program is perfect for everyone in your company. It is a funny and passionate reminder of the importance of EVERY customer contact. No deep theoretical stuff here. Just fun, energetic nuts and bolts information to get everyone back to the important stuff...your customers!  

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Website Programs  
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Staff Development Programs  
Sales & Customer Service Programs 
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